Terms and Conditions

Effective Date: June 1, 2025

Welcome to Midnight Siren Co. (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services available at www.midnightsirenco.com (the “Site”). By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our services.

Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. By using our Site, you represent that:

  • You are at least 18 years old or the legal age of majority in your jurisdiction.
  • You agree to provide accurate, current, and complete information for any purchases.
  • You will not use the Site for any fraudulent or unauthorized purpose.

We reserve the right to terminate your access to the Site at any time for violations of these Terms.

Orders & Payment

Product Information

We strive to ensure all product descriptions, images, and pricing are accurate. However, we do not guarantee that all product details, such as color or fit, will exactly match what appears on your screen. All products are subject to availability.

Pricing

All prices are listed in U.S. Dollars (USD) and are subject to change at any time without notice. We are not responsible for typographical errors regarding pricing.

Payments

We accept major credit cards and other secure payment methods as offered through our platform (Shopify Payments, PayPal, etc.). By submitting payment, you authorize us to charge your selected method for the full amount of your order, including taxes and shipping where applicable.

Shipping & Delivery

Fulfillment

Most orders are made-to-order and fulfilled by our print-on-demand production partners. Please allow 2–7 business days for processing before shipment. Actual delivery times vary based on your location and the selected shipping method.

Risk of Loss

Once a package is marked “delivered” by the carrier, Midnight Siren Co. is not responsible for lost, stolen, or delayed items. Please ensure your shipping address is correct at checkout. We cannot reroute orders once they are in transit.

Returns & Exchanges

Please review our Return Policy for full details. In summary:

  • Returns are accepted within 30 days of delivery for store credit only.
  • Items must be unworn, unwashed, and in original condition.

We do not offer refunds on:

  • Final sale items
  • Customized or personalized products
  • Gift cards
  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

We reserve the right to deny returns that do not meet these criteria.

Intellectual Property

All content on this Site, including but not limited to text, images, graphics, logos, design elements, and product names, is the exclusive property of Midnight Siren Co. and is protected by U.S. and international copyright, trademark, and intellectual property laws.

You may not:

  • Reproduce, duplicate, or copy content for commercial use
  • Modify or republish content without written consent
  • Use any trademarks, logos, or branding without permission

Prohibited Conduct

You agree not to:

  • Violate any applicable laws or regulations
  • Attempt to gain unauthorized access to any part of the Site
  • Use the Site in any manner that could disable, damage, or impair the Site or interfere with others’ use
  • Upload or transmit any malicious code, viruses, or other harmful material

Violation of these rules may result in termination of your access and possible legal action.

Disclaimer of Warranties

The Site and all products and services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that the Site will be uninterrupted or error-free. We are not liable for any damages resulting from:

  • The use or inability to use our Site
  • Product defects or delays
  • Unauthorized access to personal information

Limitation of Liability

To the fullest extent permitted by law, Midnight Siren Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or any product purchased through it.

Our total liability to you for any claim arising from your use of the Site or products shall not exceed the amount paid by you for the order in question.

External Links

The Site may contain links to third-party websites for your convenience. We are not responsible for the content, terms, or practices of those third-party sites. Use them at your own risk.

Changes to These Terms

We may update or modify these Terms at any time without prior notice. Updates will be posted on this page with a new effective date. Continued use of the Site after changes have been posted constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, United States, without regard to its conflict of law provisions.

Contact Us

If you have any questions regarding these Terms, please contact us at:

Midnight Siren Co.

Email: hello@midnightsirenco.com

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM EST (excluding major U.S. holidays)